Medical Office Receptionist

22 hours ago


Colorado Springs, Colorado, United States Family Care Center Full time
Transform Lives with Family Care Center

We are a mission-driven organization dedicated to elevating behavioral health care. Our team is passionate about making a positive impact in our communities, and we're looking for a Medical Office Receptionist to join us.

About the Role

The Medical Office Receptionist will be the first point of contact for patients and visitors, providing a warm and welcoming experience. This role involves managing patient intake, scheduling appointments, and performing various administrative tasks to ensure the smooth operation of our clinics.

Key Responsibilities
  • Welcome patients and visitors, directing questions to the appropriate staff members.
  • Schedule provider appointments to optimize patient satisfaction and provider time.
  • Collect co-pays and other payments from patients.
  • Reconcile cash/check payment receipts with cash on hand at the end of each shift.
  • Collect forms of ID from patients and other necessary information for their appointment.
  • Retrieve patient files, sequence paperwork, and add new patient record forms.
  • Maintain the reception area in a neat and orderly condition.
  • Assist patients with insurance papers and billing questions.
  • Assist ill or distraught patients as needed.
Requirements
  • High school diploma or equivalent required.
  • 1 year of medical front desk receptionist experience or administrative experience preferred.
  • 1 year of customer service experience required.
What We Offer

Family Care Center is an Equal Opportunity Employer and offers a comprehensive benefits package, including medical, dental, fertility, retirement, wellness, profit sharing, and more. We prioritize your overall well-being and financial security.

Hourly compensation: $18.00 - $20.00, plus bonus potential.



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