Senior Salesforce Solutions Specialist
2 weeks ago
Focus on the Family, a prominent organization dedicated to enriching family lives and promoting Christian values, is seeking a Senior Salesforce Solutions Specialist. This role is pivotal in enhancing and optimizing our Salesforce platform and other critical enterprise applications.
The Senior Salesforce Solutions Specialist will collaborate with a diverse group of Salesforce administrators, software engineers, and business stakeholders to identify business requirements and processes. This position is responsible for designing innovative solutions and implementing enhancements that improve efficiency, productivity, and data integrity.
Key Responsibilities:
- Salesforce Management: Utilize extensive knowledge of the Salesforce ecosystem, including Service Cloud, Sales Cloud, and Marketing Cloud, to anticipate business needs and deliver technical solutions.
- Configuration and Customization: Tailor Salesforce to meet evolving organizational needs through the use of advanced features such as Flow, approval processes, and dashboards.
- User and License Oversight: Manage user setup, roles, profiles, and permissions to ensure optimal access and security.
- Enterprise Application Administration: Oversee other enterprise applications, ensuring seamless integration and functionality across systems.
- Quality Assurance: Develop and enforce quality control standards, ensuring data accuracy and reliability across platforms.
- Training and Support: Provide expert guidance and training to users, fostering a deep understanding of Salesforce and other applications.
- Agile Collaboration: Actively participate in Agile team practices, contributing to the continuous improvement of processes and solutions.
Qualifications:
- Expertise in Salesforce administration with a minimum of 5-7 years of experience.
- Strong analytical skills and the ability to communicate effectively at all organizational levels.
- Proven track record of managing complex enterprise-wide business processes.
- Experience in mentoring and guiding junior team members.
This position is ideal for a dedicated professional who thrives in a collaborative environment and is passionate about leveraging technology to support a meaningful mission.
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