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Seattle Community Advocate
1 month ago
Job Summary:
We are seeking a highly motivated and compassionate Seattle Community Advocate to join our team at Real Escape From The Sex Trade. As a Community Advocate, you will play a critical role in building trusting relationships with individuals who are involved in or exiting sex trafficking and assist them in prioritizing self-identified goals, developing a plan to reach those goals, and making referrals for services to accommodate their goal plan.
Responsibilities:
- Provide trauma-informed, strengths-based, and person-centered case management for survivors of sex trafficking.
- Manage and maintain an active case load of 10-15 individuals, monitored and determined based on the client's level of need and assistance with access to resources.
- Inputs client-related data in REST client database, including enrollment data, goal tracking, confidential case notes.
- Support the client to design an integrated plan to achieve client goals; support client to explore each client's strengths, needs, and culture across life domains such as education, employment, family, financial, housing, and legal.
- Use a holistic approach to care, providing opportunities for clients to explore emotional, physical, and spiritual needs.
- Assist survivors with Coordinated Entry for All Assessments, completing housing applications, and be a present advocate for clients in necessary appointments such as housing programs and prospective landlords, government organizations, local partnering agencies, law enforcement, and more.
- Provide culturally appropriate and responsive care to all clients.
- Provide crisis intervention and stabilization support for clients in emotional distress.
- Provide transportation for clients as needed to help meet their individualized goals.
- Model REST values in every encounter with clients, REST staff, and stakeholders.
- Build and foster a deep feeling of trust, belonging, and empowerment with clients to increase client's overall sense of self-efficacy.
- Maintain and follow REST policies and procedures, protocols, and guidelines related to professional boundaries with clients, colleagues, and partner agencies at all times.
- Use prevention and de-escalation tactics to avoid violence or problem behaviors, and follow the de-escalation protocol in the event of unsafe behavior.
- Maintain self-awareness, monitoring, and regulating personal responses to stressors in order to maintain personal health and demonstrate professionalism in often complex and high-stress situations.
- Meaningfully prepare for and participate in weekly 1:1 meetings with supervisor, quarterly performance reviews, and annual performance review.
- Participate in weekly staff meetings, quarterly REST meetings, and other meetings as assigned by supervisor.
- Contribute to the improvement of diversity, equity, inclusion, and accessibility (DEIA) throughout the organization by continuing to develop our own understanding of DEIA and how to create DEIA outcomes for our clients.
- Model and facilitate healthy and constructive conflict resolution for team and clients.
- Timely and accurately submit expense reports in compliance with REST's policies and procedures.
- Timely submit time cards in compliance with REST's policies and procedures.
- Comply with all REST policies, including but not limited to personnel policies and fiscal policies.
Qualifications:
- 2 years of experience working with vulnerable populations.
- Bachelor's degree in social services or equivalent experience.
- Demonstrated success supervising and leading effective teams.
- Exhibits a warm and welcoming demeanor, with confidence in communication.
- Strong communication, interpersonal, and professional skills.
- Ability to build a cohesive working relationship among a diverse team.
- Ability to plan well, manage time, and delegate effectively.
- Ability to organize, discern, and problem-solve creatively and under pressure.
- Alignment with the REST values of Belonging, Trustworthiness, Tenacity, and Honor.
- Ability to work in harmony with the REST statement of faith and nurture the spiritual health of the team.
- Ability to work in a fast-paced, dynamic environment.
- Must have reliable transportation, current auto insurance, and clean driving record.
- Must be able to lift up to 30 pounds and move up and down stairs.
Benefits:
This position is eligible for all benefits offered to full-time non-exempt employees. This currently starts at 15 days vacation, 10 days sick, 10 holidays, 100% employer-paid medical/dental/vision premiums for employee, one paid mental health hour each week, and a 403b retirement plan.
Job Conditions:
This position encounters a variety of daily work situations, including complex situations that require immediate attention and decision making. There may be both routine and complex interpersonal interactions to navigate with care and thoughtfulness. Processes may change based on changing needs of the organization, new technology, or new ideas for efficiency. Position operates as part of a team and engages in on-site work that may require time spent sitting, standing, walking up and down stairs, driving, transporting items. Position works under occasional time constraints to meet objectives, and performs computer work, including using a keyboard, looking at a screen, using the internet, email, phone, and video conferencing.