Specialty Referral Services Director

5 days ago


Los Angeles, California, United States Los Angeles LGBT Center Full time

About Us

The Los Angeles LGBT Center is the largest and most experienced provider of LGBT medical and mental health services in the nation, serving over 65,000 clients each year.

We are dedicated to building a world where LGBT people thrive as healthy, equal, and complete members of society. Our comprehensive range of services includes medical and mental health care, substance abuse treatment, housing support, youth programs, and legal services.

Salary: $87,879-$92,761 annually

Job Responsibilities

The Care Coordinator Manager will oversee the coordination and management of referrals from primary care to specialty care providers, ensuring adherence to utilization review standards. The successful candidate will develop and refine workflows to improve the efficiency, accuracy, and compliance of the referral process.

This includes implementing and managing a Utilization Review program to evaluate medical necessity, optimize service use, and avoid duplication of care. The Care Coordinator Manager will also work closely with case management, primary care providers, specialty providers, and ancillary services to ensure seamless coordination of care.

Requirements

  • Knowledge of and experience working with the LGBTQ+ community
  • Minimum 3 years' experience in direct patient care
  • Minimum 3 years' experience in Case Management and utilization management
  • Minimum of 3 years of management experience
  • Strong communication, organizational, and interpersonal skills

Why Join Us?

The Los Angeles LGBT Center is a dynamic and inclusive workplace that values diversity and promotes equity and inclusion. We offer a competitive salary and benefits package, including medical, dental, vision, life, and long-term disability insurance, employee assistance program, and 403(b) retirement plan.


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