Tax Specialist

4 days ago


Phoenix, Arizona, United States Valon Full time
About the Company

Valon is a leading provider of mortgage servicing solutions, empowering homeowners with ease, security, and financial know-how. Our mission is to transform the industry one homeowner and lender at a time.

Job Summary

We are seeking a highly skilled Property Tax Specialist to join our Loan Administration team. As a key member of our operations team, you will be responsible for paying real estate taxes for our escrowed and non-escrowed accounts in a timely and accurate manner.

Key Responsibilities
  • Paying taxes in single-processing modes by installment due dates for specific payees, including tax disbursements to avoid incurring interest or penalties.
  • Communicating with homeowners via email throughout the payment process.
  • Overseeing tax-related check and wire fund movements to ensure timely payment.
  • Registering new taxpayers upon request.
  • Confirming escrowed funds are sufficient to make required payments.
  • Procuring and processing property tax refunds.
  • Monitoring and driving resolution for delinquent accounts in the loan portfolio.
  • Reviewing reports to ensure compliance with state, federal, and investor guidelines.
  • Liaising with third-party vendors, including tax authorities and title companies, to resolve homeowner issues.
  • Completing monthly vendor audits.
Ideal Background
  • 1+ year(s) of mortgage servicing experience within an escrow function or a tax service provider.
  • Previous experience in a call center environment.
  • Previous experience in a leadership position.
  • Previous experience working with CoreLogic or Lareta.
  • Bachelor's degree.
Minimum Qualifications
  • High school diploma or equivalent.
  • Excellent critical thinking and analytical abilities.
  • Experience working with cross-functional teams to solve business problems and manage change in a fast-paced environment.
  • Ability to appear and collaborate in regularly held in-person meetings.
Benefits
  • Competitive salary and a 401(k) plan with a 4% annual match.
  • No weekends or late nights required.
  • Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays.
  • Comprehensive, low-cost medical, dental, and vision benefits.
  • Employee Assistance Program (EAP) for additional support.
  • In-office snacks and drinks.
  • Quarterly opportunities for promotion and annual performance reviews.
  • 12 weeks of fully paid time off for new parents.

Valon is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.



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