IPTV Support Specialist

3 weeks ago

Minneapolis, Minnesota, United States AVI Systems Full time
About the Role

We are seeking an experienced IPTV Support Analyst to join our team at AVI Systems. As a key member of our technical team, you will be responsible for the installation, configuration, and troubleshooting of IPTV-based product solutions.

Key Responsibilities
  • Install and configure IPTV applications, interfaces, and products based on system/client requirements.
  • Develop configuration requirements, drawings, and documents for manufacturer applications and products.
  • Provide support in developing, implementing, and testing system moves, adds, and changes.
  • Plan and execute assigned tasks within deadlines.
  • Assist in system solutions analysis, design, development, and testing activities.
  • Develop and maintain configuration policies and procedures.
  • Review and recommend changes to existing configuration processes.
  • Verify systems integration wiring connectivity and terminations, including updating drawings, spreadsheets, and other documentation.
  • Analyze and resolve configuration issues in a timely manner.
  • Travel required, typically domestic and within the work week.
  • Provide technical guidance to junior specialists in their assigned job duties.
Requirements
  • At least 5 years of experience in IPTV, broadcast, or similar.
  • Technical ability in Computer Networking needed - Juniper certification a plus, but not required.
  • Experience managing Arista network switches.
  • Synamedia or similar DCM management experience is a plus.
  • Experience deploying and troubleshooting Evertz hardware.
  • Experience working in 3rd party colocation facilities.
  • Experience with IPTV or broadcast industry platforms.
  • AutoCAD proficiency preferred.
  • Self-motivated individual that can work with limited supervision.
  • Organized, proactive, and good communication skills.
Why AVI Systems?

At AVI Systems, we live and breathe technology. We're deeply passionate about designing and integrating the latest technology for our customers. Our customers consider us an active partner in their planning and strategy, as we are on the cutting edge of where the market is headed.

We are able to attract and retain the best talent by leveraging our employee-owned (ESOP) environment as co-owners. If you want to participate in a company as a co-owner (AVI is 100% employee-owned), join a team that lives and breathes by its values, and take on a new challenge in an ever-changing market, then apply now.

Benefits
  • Medical Insurance: Options for HDHP and Copay plans.
  • Dental and Vision Plans.
  • Employer Paid.
  • Short-Term Disability.
  • Voluntary Life Insurance and Long-Term Disability.
  • Employee Stock Ownership Plan (ESOP): 401(k) Match, Profit Sharing & Dividends.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
Equal Opportunity Employer

AVI Systems is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

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