Front Desk Associate Manager

3 weeks ago


Ephrata, Pennsylvania, United States Midatlantic Employers' Association Full time
About CounterTek

At CounterTek, we strive to be a great place to work and create an environment where people enjoy doing what they know. Our mission is to provide customers with the highest level of customer service and quality craftsmanship in the countertop industry.

We are seeking a Customer Service Representative to join our team in Ephrata, PA. The successful candidate will have prior customer service experience, strong problem-solving skills, and excellent communication abilities. They will work closely with internal departments to ensure seamless communication and coordination.

The role involves answering calls, responding to inquiries, and resolving issues related to orders and products. The ideal candidate will have a high school diploma or equivalent, knowledge of customer service principles and practices, and relevant computer applications. They should be able to read and interpret documents, write routine reports, and apply common sense understanding to instructions. A basic understanding of math and reasoning skills is also required.

We offer a competitive salary of $16 per hour, 100% paid employee health insurance, long-term disability insurance, paid vacation policy, and paid holidays. If you are motivated, organized, and enjoy working in a fast-paced environment, we encourage you to apply for this role

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