Real Estate Liaison

2 weeks ago

San Diego, California, United States Sundae Full time
About Sundae

Sundae is a pioneering company dedicated to changing the way homeowners sell their properties. Our mission is to provide a fair and transparent service that benefits both sellers and buyers.

We're committed to putting more profits back in the hands of homeowners. By leveraging advanced data analytics and a best-in-class sales and marketing team, we're able to deliver the most competitive prices to sellers.

As a Tier 1 Venture Capital-backed company, we're scaling revenue and capitalizing on a massive addressable market opportunity. Our team is composed of seasoned leaders from real estate and marketplace businesses, with significant high-growth company experience.

This role will play a critical part in supporting our field team, who engage with prospective home sellers to help them achieve the best outcome when deciding to sell their property. You'll work with potential customers to evaluate their needs and assess whether Sundae is a suitable fit for their situation.Key Responsibilities

  • Connect customers with a local Market Expert, either by scheduling an in-person appointment, transferring a live call, or scheduling a call back.
  • Proactively respond to new inbound leads and contact existing leads through various methods, including:
    • Reply to new web leads
    • Answer 1-800 calls
    • Call existing leads and opportunities to re-engage high-potential customers
    • Reply to responses from email and text campaigns
  • Manage your sales pipeline by responding to inbound leads and through outbound efforts via call/text (75 dials+/day)
  • Collaborate closely with other team members and cross-functional teammates
  • Ensure timely and effective communication with customers and internal stakeholders
  • Support local Market Experts by managing a pipeline of customers who have not yet spoken to a Sundae representative
About You
  • Motivated by a high-volume workload
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Meticulous sales pipeline management and attention to detail
  • Competitive drive to excel, while maintaining a positive team attitude
  • Ability to communicate complex topics in simple, succinct terms
  • Impeccable organization, effective time management, and task prioritization
  • Data-driven approach to decision-making
  • Empathic and active listening skills
  • Highly computer literate, with mastery of Google Suite products
  • Experience using Salesforce.com (preferred)
Qualifications
  • Minimum 1 year of demonstrated success in an inside sales or appointment setter role
  • Professional experience or interest in real estate or financial services (preferred)
  • Bachelor's Degree (preferred)
Compensation & Benefits
  • This role will be compensated with a base salary + sales incentive plan, with a total target range of $60,000 - $80,000
  • Competitive benefits package with 100% paid premiums for employees and 80% for dependents
  • Compelling equity package based on experience

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