Restaurant Operations Manager
6 days ago
Zaxby's is a place where guests can have fun, spend time with friends, and enjoy great food. As an Assistant Restaurant Manager, you will play a crucial role in ensuring that our restaurant delivers exceptional experiences to our guests while maintaining operational standards.
Key Responsibilities:- Manage daily restaurant operations to ensure that the team follows all processes, policies, and procedures.
- Train and develop team members to ensure they have the necessary skills and knowledge to perform their jobs effectively.
- Create and implement effective work schedules that meet company standards and local laws.
- Plan and delegate shift assignments, communicating expectations and adjusting as needed.
- Ensure service, product quality, and cleanliness standards are consistently upheld.
- Communicate performance concerns to the General Manager and assist with performance reviews.
- Handle and report guest and team member complaints, concerns, and injuries in a timely and friendly manner.
- Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures.
- Utilize management tools and keep neat, accurate, and current records.
- Must be 18 years of age or older.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays.
- Leadership qualities, organizational skills, and ability to interact cooperatively with others.
- 1-3 years of management experience required; restaurant management experience preferred.
Zaxby's offers a competitive compensation package, including FREE meals on shift, 50% off meals off shift, holiday pay, paid training, medical insurance, dental insurance, short-term disability, long-term disability, and complete training requirements, including Food Safety Certification and Manager Certification.
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