Animal Care Receptionist
1 week ago
About Our Facility:
Livewell Animal Hospital of Anchorage is a modern, rebranded veterinary clinic dedicated to providing exceptional medical care for pets.
Our compassionate veterinarians ensure that pet owners have access to high-quality healthcare at convenient hours and affordable prices.
We prioritize compassion, quality, and convenience in all our services.
Regardless of the reason for a client's visit, our team, which includes skilled veterinarians, veterinary technicians, assistants, and receptionists, is committed to delivering the care and compassion that pets deserve.
We take pride in utilizing the latest advancements in veterinary medicine and are dedicated to partnering with our clients to maintain their pets' health and happiness.
If you are a dedicated and empathetic team player, we encourage you to consider this opportunity.Position Overview:
As a Receptionist, your responsibilities will include:
Handling incoming and outgoing calls to clients for appointment scheduling.
Effectively managing multiple tasks in a calm and organized manner.
Maintaining accurate documentation through client and pet records, including referral documentation and previous medical histories.
Providing clients with necessary instructions, information, and invoices, dispensing prescription items as directed by the veterinarian, and scheduling future appointments.
Overseeing the financial operations of the hospital by ensuring accurate transaction balances, adhering to cash and credit card handling procedures, and following proper opening and closing protocols.
Promoting pet advocacy through client education on preventive care, health needs, treatment recommendations, and all available hospital services.
Maintaining a positive demeanor in all interactions with clients, pets, and colleagues.
Demonstrating empathy towards clients and treating pets with kindness and respect.
Key Responsibilities / Qualifications:
Proficient use of standard office and business equipment.
Familiarity with veterinary medical terminology and procedures.
Availability for a flexible schedule, including some weekends and holidays.
Experience with veterinary software is advantageous.
Ability to work independently on assigned tasks while also accepting guidance on various assignments.
Strong organizational skills.
Critical thinking skills to evaluate the strengths and weaknesses of different solutions, conclusions, or approaches to challenges.
Benefits:
Competitive pay range based on experience
Comprehensive Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions only
Educational assistance for qualified team members to enroll in accredited veterinary technician programs
Access to Teladoc for free doctor consultations 24/7
Discounted Veterinary Care
Employee Assistance Program (EAP)
A vast network of over 5,000 veterinary professionals dedicated to fostering a collaborative work environment and supporting individual career growth.
Opportunity to positively impact your community while engaging in a variety of tasks and helping animals alongside a dedicated team.
Our team's unwavering commitment has led to significant growth, with Southern Veterinary Partners employing over 8,000 individuals nationwide.
Our achievements have garnered recognition, including a spot at #19 on Newsweek's "Most Loved Workplaces" list.
Additionally, we have been featured in Inc.5000's List of "Fastest Growing Companies in America" and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies.
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