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Deposit Services Representative

2 months ago


Somersworth, New Hampshire, United States Partners Bank Full time
Job Summary:

Partners Bank is seeking a highly skilled and detail-oriented Deposit Services Representative to join our team. As a key member of our Deposit Services Department, you will be responsible for providing exceptional customer service and support for all deposit account products.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Deposit Processing: Process daily work, including un-posted items, charge backs, check adjustments, and check images.
  • ACH and Wire Transfers: Process ACH and wire transfers, including encoding, listing errors, and IAT transactions.
  • Document Scanning and Imaging: Scan documents into our FDM Document Imaging system.
  • Regulatory Compliance: Ensure compliance with Regulation E and Regulation CC.
  • Team Collaboration: Collaborate with other team members to achieve departmental goals and objectives.
Requirements:
  • Experience: One year of employment experience with a financial institution or banking setting.
  • Knowledge: Familiarity with Regulation E and Regulation CC, working knowledge of ACH, and Partners Bank products and services.
  • Skills: Excellent internal and external customer relations, organized with ability to multitask, and a team player.
What We Offer:

Partners Bank offers a competitive compensation package, including generous benefits and opportunities for growth and development.