Client Solutions Specialist

2 weeks ago

Lake Oswego, Oregon, United States Liberty Mutual Group Full time

Position Overview:

As a Client Solutions Specialist, you will play a pivotal role in driving new business initiatives and enhancing customer relationships. Your primary focus will be on utilizing effective sales strategies to engage potential clients and support existing accounts.

Key Responsibilities:

  • Employ consultative sales methods to identify and pursue new business opportunities.
  • Assist in the onboarding process for new clients, ensuring seamless communication to finalize transactions.
  • Recognize and act on cross-selling opportunities to benefit both clients and the organization.
  • Collaborate with the Lead Sales Representative to develop and implement targeted marketing strategies.
  • Identify potential clients through community engagement and existing networks.
  • Achieve monthly sales targets and contribute to overall team success.
  • Conduct follow-ups on new policies to maintain high retention rates and leverage cross-selling prospects.
  • Coordinate with various departments to guarantee exceptional customer service.
  • Serve as the first point of contact for client inquiries regarding policy establishment and account status.

Qualifications:

  • High School Diploma or equivalent experience.
  • 1-3 years of relevant sales experience preferred.
  • Strong presentation, communication, and analytical skills.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Experience in meeting sales goals and maintaining a customer-focused approach.
  • Must obtain and maintain the necessary state insurance licenses.

Employee Benefits:

At Liberty Mutual, we value our employees and offer a comprehensive benefits package that includes:

  • Competitive Compensation: Our pay structure rewards high performance with above-market salaries and variable incentive pay.
  • Flexible Work Arrangements: We promote work-life balance through flexible scheduling and generous time off.
  • Retirement Plans: Our pension plan and 401(k) options provide robust savings opportunities.
  • Career Development: We invest in your growth with coaching, training, and tuition reimbursement.
  • Health & Wellness: Access to comprehensive health, dental, and vision coverage, along with wellness programs.

Liberty Mutual is committed to fostering an inclusive environment where all employees can thrive. We are proud to be recognized as a top employer and an advocate for diversity and inclusion.

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