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Gaming Commission Regulator
2 months ago
Sycuan Casino Resort is seeking a highly skilled and experienced Gaming Commission Regulator to join our team. As a key member of our regulatory compliance team, you will be responsible for ensuring that our gaming operations are in compliance with all relevant laws, regulations, and internal controls.
Job Purpose:The primary purpose of this role is to protect Sycuan's assets and ensure compliance with Tribal, State, and Federal gaming laws, regulations, and internal controls.
Key Responsibilities:- Investigate reports of regulatory and criminal violations, personal injury tort claims, and collaborate with Casino personnel, Tribal Police, and appropriate outside agencies to gather evidence, facts, witness statements, and pertinent information.
- Protect the integrity of investigations by summarizing investigative findings and conclusions, preparing written reports, and maintaining investigative files.
- Ensure all gaming devices are in compliance with State, Federal, and Local gaming regulations by conducting testing of gaming device software for verification of validity and authorized programming, collaborating with appropriate Slot Department personnel to ensure that all gaming machine certification requirements are met, and randomly auditing gaming-related documents or equipment for compliance with regulations and internal controls.
- Provide assistance to Casino Management by responding to customer disputes, volatile or hostile situations, emergency or life-threatening situations, disturbances, counterfeit money and/or fraudulent documents, and follow guidelines established by the Gaming Commission.
- High School Diploma or G.E.D.
- One (1) year any combination of higher education, relevant training, or experience (related experience includes: regulatory, auditing, or investigative)
- Working knowledge of State, Federal, and Local gaming regulations
- Working knowledge of casino procedures
- Interviewing, interrogation, investigative, and report writing skills
- Ability to obtain, assemble, organize, and evaluate information
- Ability to gather data and information and prepare accurate written reports
- Ability to evaluate crisis situations and make sound judgments
- Ability to effectively communicate with guests and team members
- Ability to prioritize and perform multiple tasks and assignments
- Ability to communicate effectively in the English language
- Ability to compose written documents in the English language
- Ability to complete forms, documents, and written reports
- Ability to maintain professionalism and composure
- Ability to understand and follow verbal directives and written directions
- Ability to read, analyze, and interpret general business periodicals, professional journals
- Proficiency with Microsoft Office software applications
- Ability to analyze data, establish facts, and draw valid conclusions
- Ability to maintain confidentiality
- Ability to accept constructive criticism
- Ability to appear for work on time
- Ability to walk and stand for up to eight hours at a time
- Ability to work in a smoking environment
- Multilingual
