Restaurant Operations Manager

1 day ago


Encinitas, California, United States Champagne Bakery Full time

**Job Summary**

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Champagne Bakery. As a key member of our management team, you will be responsible for the overall management of our cafe operations, ensuring that our high standards of quality, service, and customer satisfaction are consistently met.

**Key Responsibilities**

• Manage and supervise cafe staff, including hiring, training, and performance evaluations

• Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction

• Maintain accurate records and reports, including sales data, inventory levels, and employee performance

• Ensure compliance with all relevant laws, regulations, and company policies

• Collaborate with the management team to achieve business objectives and goals

• Develop and implement marketing strategies to increase sales and customer engagement

• Maintain a clean and safe working environment, adhering to all health and safety standards

• Ensure that all cafe operations are conducted in accordance with company policies and procedures

• Develop and implement training programs to enhance employee skills and knowledge

• Analyze sales data and customer feedback to identify areas for improvement

• Develop and implement strategies to improve customer satisfaction and loyalty

• Collaborate with the finance team to manage budgets and financial reports

• Ensure that all cafe operations are conducted in a manner that is consistent with the company's values and mission

**Requirements**

• 2-year college degree and/or 2 years of management experience

• Strong organizational and financial skills, including knowledge of PC programs

• Excellent written and interpersonal communication, problem-solving, and time management skills

• Complete Champagne Bakery Orientation

• Knowledge of all Champagne Bakery policies, procedures, and products

• Knowledge of workplace safety, food safety, and sanitation procedures and practices

• Satisfactory completion of Champagne Bakery MIT Training Program

**Licenses, Certifications, or Registrations Required**

• Any applicable health and/or alcohol compliance card required by city or local agency

• Complete all state-required Supervisory training



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