Customer Service Representative

2 months ago


Atlanta, Georgia, United States Concessions International Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Host/Hostess at Concessions International. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Guest Service: Greet and acknowledge guests in a friendly and welcoming manner, ensuring a positive first impression.
  • Order Taking and Payment Processing: Take orders accurately and process payments in a timely and efficient manner.
  • Food Preparation and Presentation: Prepare and present food and beverages to our guests in a clean and organized manner.
  • Cleanliness and Sanitation: Maintain a clean and sanitary environment, adhering to company standards and regulations.
  • Teamwork and Communication: Work effectively with colleagues to ensure seamless service delivery and communicate effectively with guests and team members.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience preferred.
  • Language Skills: Ability to read, write, and communicate effectively in English.
  • Mathematical Skills: Basic math skills required for handling cash and operating a point-of-sale system.

Work Environment:

The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service in a high-volume environment. The ideal candidate will be able to work effectively in a team environment, communicate effectively with guests and colleagues, and maintain a clean and sanitary environment.



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