Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Host/Hostess at Concessions International. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.
Key Responsibilities:
- Guest Service: Greet and acknowledge guests in a friendly and welcoming manner, ensuring a positive first impression.
- Order Taking and Payment Processing: Take orders accurately and process payments in a timely and efficient manner.
- Food Preparation and Presentation: Prepare and present food and beverages to our guests in a clean and organized manner.
- Cleanliness and Sanitation: Maintain a clean and sanitary environment, adhering to company standards and regulations.
- Teamwork and Communication: Work effectively with colleagues to ensure seamless service delivery and communicate effectively with guests and team members.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience preferred.
- Language Skills: Ability to read, write, and communicate effectively in English.
- Mathematical Skills: Basic math skills required for handling cash and operating a point-of-sale system.
Work Environment:
The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service in a high-volume environment. The ideal candidate will be able to work effectively in a team environment, communicate effectively with guests and colleagues, and maintain a clean and sanitary environment.
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