Sales Representative
4 weeks ago
We are seeking a highly motivated and results-driven Sales Representative to join our team at Elementia. As a Sales Representative, you will be responsible for providing exceptional customer service, generating leads, and administering sales programs.
Key Responsibilities:
- Act as the primary point of contact for customers' purchase orders, proof of delivery, and estimated time of arrival (ETAs) for our products.
- Respond to customer inquiries and requests promptly, ensuring a high level of responsiveness and customer satisfaction.
- Proactively stay in touch with customers on a regular basis to nurture relationships and address any potential concerns.
- Strive to provide customers with excellent service throughout their interactions with the company.
Lead Generation:
- Utilize both inbound and outbound channels, including sales force and the company website, to generate potential leads for Allura fiber cement products.
- Identify and qualify potential customers who express interest in our products, understanding their specific needs and requirements.
- Assess the potential of leads to become customers based on various criteria, including location and budget considerations.
- Collaborate with relevant teams to schedule appointments with prospective customers.
Rebate Program Administration:
- Administer price lists and other sales materials, ensuring accuracy and compliance with company policies.
- Generate reports and facilitate the process of requesting rebates for eligible customers.
- Execute sales strategies to maximize the effectiveness of the rebate program.
Marketing and Product Information:
- Provide customers with sample literature and comprehensive information about our company's products and services, particularly Allura fiber cement products.
- Present Allura fiber cement products to customers effectively, highlighting their features and benefits.
- Manage marketing materials and samples efficiently, ensuring they are up-to-date and readily available for distribution.
- Communicate promotions, price updates, and other relevant information to customers as needed.
Territory Manager Performance Tracking:
- Develop monthly scorecards to track the performance of each Territory Sales Manager.
- Analyze volumes generated by Distributors, Dealers, etc., to evaluate the effectiveness of their efforts.
- Use the scorecards to identify areas for improvement and support the professional development of Territory Sales Managers.
Multifamily Quotes Management:
- Monitor and track the expiration dates of all multifamily quotes.
- Proactively contact customers to notify them of expiring quotes and explore opportunities to secure projects.
- Collaborate with Regional Sales Managers (RSMs) and Area Sales Managers (ASMs) to provide additional information for analysis and decision-making.
- Gather information on lost projects to identify underlying reasons and inform relevant stakeholders to enhance future performance.
Requirements:
- Bachelor's degree from an accredited university or college.
- Minimum of (1) year experience in a sales or marketing role.
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