Personalized Claims Advocate
3 weeks ago
Cumberland Mutual Fire Insurance Co is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Personalized Claims Advocate to join our team.
Job Description: As a Personalized Claims Advocate, you will be responsible for handling customer claims and providing personalized support to ensure a smooth and efficient process.
Key Responsibilities:
- Investigate and resolve customer claims in a timely and professional manner
- Communicate with customers throughout the claims process
- Collaborate with internal teams to improve claim processing efficiency
- Stay up-to-date on company policies and procedures
Requirements:
- Bachelor's degree in a related field or equivalent experience
- 2+ years of claims experience in the insurance industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary: $55,000 - $70,000 per year
- Comprehensive benefits package
- Ongoing training and professional development opportunities
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