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Office Support Specialist 3
2 months ago
Position Overview:
The Administrative Assistant plays a crucial role in providing essential support within the organization. This position requires a high level of professionalism and the ability to manage multiple tasks efficiently.
Application Requirements:
Candidates must ensure that all necessary documents, including a Cover Letter and Resume, are submitted as part of the application process. Incomplete applications may not be considered. Please note that the State Application does not replace the need for a Resume.
Special Information:
The identities of applicants who reach the finalist stage may be disclosed to the public if deemed necessary. Employees exceeding 1,040 hours in a calendar year are eligible for health, dental, and life insurance benefits. Additional benefits include retirement plans, paid vacation, sick leave, and holidays. This position may be associated with a VEBA (Voluntary Employee Beneficiary Association).
Background Check:
Successful candidates will undergo a background investigation. We encourage women and minorities to apply, as they are under-represented in this job category.
Key Responsibilities:
The Administrative Assistant is responsible for delivering customer service, technical assistance, and administrative support across various programs. Duties include:
- Providing public information and services related to hunting, fishing, and recreational activities.
- Accurately processing financial transactions associated with license sales.
- Maintaining detailed records and tracking quotas for various wildlife seasons.
- Assisting with the block management program by issuing permissions and collecting data post-hunting season.
- Utilizing advanced Excel and O365 skills for data management and reporting.
Work Environment:
The role is primarily office-based, requiring the ability to work independently while managing interruptions. Responsibilities include:
- Handling multiple tasks at the front office, including customer interactions.
- Standing for extended periods during peak times and managing a variety of office equipment.
- Dealing with challenging customer interactions professionally.
Qualifications:
Candidates should possess the following skills and abilities:
- Strong public relations skills and the ability to build positive relationships.
- Effective communication skills, both verbal and written.
- Proficiency in office practices and procedures.
- Experience with Microsoft Office applications, particularly Excel.
- Ability to work accurately under pressure and with frequent interruptions.
- Dependability and adaptability in a dynamic work environment.
Education and Experience:
The qualifications for this position are typically met through a combination of education and experience equivalent to a high school diploma and at least one year of relevant work experience. Other combinations will be evaluated on a case-by-case basis.
