Client Experience Specialist
5 days ago
**Company Overview:**
BCI Acrylic Independent Dealers is a rapidly growing veteran-owned business in Lebanon, Ohio. We pride ourselves on providing top-notch products and services to our valued clients.
**Job Summary:
We are looking for a Client Experience Specialist to join our team in Lebanon, Ohio. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.
**Key Responsibilities:
- Maintain detailed records of customer interactions and transactions using our computerized systems.
- Collaborate with other departments to address customer needs and improve service delivery.
- Follow up with customers daily from start to finish to ensure an utterly fabulous client experience.
**Requirements:
- Previous customer service experience (required)
- Excellent conversational and interpersonal skills
- Strong typing ability and attention to detail
**Benefits:
- Paid time off
- Paid sick time
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