Client Experience Specialist

5 days ago


Lebanon, Ohio, United States BCI Acrylic Independent Dealers Full time

**Company Overview:**

BCI Acrylic Independent Dealers is a rapidly growing veteran-owned business in Lebanon, Ohio. We pride ourselves on providing top-notch products and services to our valued clients.

**Job Summary:

We are looking for a Client Experience Specialist to join our team in Lebanon, Ohio. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.

**Key Responsibilities:

  • Maintain detailed records of customer interactions and transactions using our computerized systems.
  • Collaborate with other departments to address customer needs and improve service delivery.
  • Follow up with customers daily from start to finish to ensure an utterly fabulous client experience.

**Requirements:

  • Previous customer service experience (required)
  • Excellent conversational and interpersonal skills
  • Strong typing ability and attention to detail

**Benefits:

  • Paid time off
  • Paid sick time


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