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Business Development Associate

2 months ago

Austin, Texas, United States A2I Enterprise, inc Full time

A2I Enterprise, inc is seeking a highly motivated and team-spirited Marketing & Communications Associate to join our dedicated team. As a key member of our organization, you will play a vital role in cultivating long-lasting business relationships and providing exceptional customer service to our valued clients.

**Responsibilities:**

  • Utilize product knowledge to upsell products and services as needed, and assist our sales team in new client acquisitions.
  • Establish and maintain strong business and client relationships through effective communication and relationship-building skills.
  • Identify, troubleshoot, and provide clients with resolutions to their issues and concerns based on market research and territory knowledge.
  • Maintain open communication between clients, their consumers, and our team to ensure seamless customer experiences.
  • Provide clients with personalized purchasing experiences and exceptional customer service.
  • Coordinate with marketing and sales teams to ensure products are being promoted and assist with processing orders.
  • Document client contact information, ensure purchase orders are accurate, and submit all information to our Senior Client Relations Associates.
  • Collaborate with fellow Marketing & Communications Associates and other Customer Service and Sales team members to ensure marketing goals and sales targets are met.

**Requirements:**

  • High School Diploma or equivalent certification required.
  • Bachelor's Degree in Business Administration, Communications, Marketing, or related fields preferred.
  • 1-3 years of experience working in Marketing, Communications, Customer Service, Hospitality, Sales, or related fields preferred.
  • People-oriented and passionate about building relationships.
  • Charismatic and personable demeanor that fosters strong relationships with colleagues and clients.
  • Results-driven and self-motivated to improve interpersonal skills.
  • Practices active listening and is empathetic to clients' concerns.
  • Solution-oriented and takes initiative in resolving unexpected challenges.