Field Service Technician

7 days ago


Houston, Texas, United States RAM Windows Full time

Job Overview: Field Service Technician - Windows and Doors

Location: Houston, TX 77085

Job Type: Full-time

About Us: RAM Windows & Doors has been a leading manufacturer and distributor of high-quality windows and doors for over 30 years. We support architects, builders, and remodelers with custom packages that create beautiful aesthetics, exceptional performance, and long-lasting durability.

Responsibilities:

  • Install, service, and repair windows and doors at customer job sites in the Houston area
  • Ensure high-quality standards and attention to detail in all tasks and projects
  • Collaborate with the Service Manager to maintain a secure and effective operation in the warehouse facility
  • Provide excellent customer service while assisting in warehouse operational functions
  • Trouble-shoot problem installations and report findings to managers and sales reps as needed

Requirements:

  • High School Diploma or general education degree (GED) required
  • Minimum of 2-4 years related experience as a Field service Technician or similar role in a manufacturing, warehouse production setting; or equivalent combination of education and experience
  • Quick learner, good communicator
  • Building, Construction, hand tools knowledge preferred
  • Speak, read, and write English to communicate with customers
  • Basic cell phone and texting skills, use cellphone to communicate and track ticket completion per job
  • Valid Texas Driver's License and good driving record (MVR)

Benefits:

  • Estimated salary: $45,000 - $65,000 per year based on experience
  • Weekly Pay (every Friday)
  • Overtime available as needed
  • Paid-Time Off, (2) Floating PTO days, and (8) paid Holidays
  • Medical, Dental and Vision Insurance
  • Company-Paid Life, AD&D, and Short-Term Disability Insurance
  • 401K Retirement Saving Plan (up to 4% Company Match)


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