Customer Experience Director

1 day ago


East Greenwich, Rhode Island, United States Wild Harvest Bakery & Cafe Full time

Job Summary

The Customer Experience Director will be responsible for fostering an environment of exceptional customer satisfaction at Wild Harvest Bakery & Cafe. This includes overseeing all aspects of service, ensuring seamless operations, and properly training staff.

You will also assume leadership responsibilities when the Manager is unavailable, guaranteeing continuity and maintaining high standards of quality control. The ideal candidate should possess excellent communication skills, be able to work independently, and demonstrate strong problem-solving abilities.

Key Responsibilities:

  • Oversight of daily operations and customer service
  • Staff training and development
  • Issue resolution and quality control

About Our Team

At Wild Harvest Bakery & Cafe, we value exceptional customer experiences and promote a culture of excellence. We offer a competitive benefits package, including opportunities for professional growth and development within our team. We estimate the annual salary for this role to be within the range of $65,000 - $85,000, depending on experience.



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