Medical Office Assistant

6 days ago


New York, New York, United States CareerNation Full time
Job Summary:

The Medical Office Assistant will provide exceptional customer service and support to patients and visitors at our medical practice. This role is responsible for ensuring that front desk processes, including registration, scheduling, and payment collection, are conducted to the highest standards of quality and efficiency.

Key Responsibilities:

- Provide quality customer service to patients and visitors, responding to inquiries and resolving issues in a courteous and timely manner.
- Verify and update patient account information according to Front Desk policy and procedures.
- Work closely with the Insurance Verification team to maintain knowledge of insurance and ensure accuracy of information is being entered.
- Maintain a clean and organized work area and patient waiting room, upholding a professional image and environment at the front desk.
- Provide patient support and respond to requests for information in a courteous and timely manner.

Requirements:

- High School Graduate and minimum of two years' experience in Customer experience, preferably in a medical practice environment.

What We Offer:

CareerNation is committed to providing a supportive and dynamic work environment that fosters growth and development. As a Medical Office Assistant, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional patient care. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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