Customer Experience Specialist

1 week ago


Boise, Idaho, United States PPLSI Full time
About the Role

The successful candidate will be passionate about the customer experience, persuasive, and highly motivated to retain and upgrade Members and resolve Member issues. They will strengthen customer relationships through member education relative to benefits and plan usage to improve membership retention.

This is an excellent opportunity for someone with strong active listening skills and ability to overcome objections, who is comfortable utilizing technology and has previous customer service experience.



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