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Security Operations Supervisor

2 months ago


Oak Grove, Kentucky, United States WKY Development LLC Oak Grove Full time
Job Overview

SUMMARY

WKY Development LLC Oak Grove is seeking a dedicated Security Shift Manager to oversee the security operations at our facility. This role is crucial in ensuring the safety of all guests, staff, and company assets within a bustling environment.

KEY RESPONSIBILITIES

The Security Shift Manager will play a vital role in managing the security team and ensuring adherence to safety protocols. The responsibilities include, but are not limited to:

  • Guaranteeing the safety and security of all personnel and visitors.
  • Supervising initiatives aimed at minimizing workplace injuries.
  • Delegating tasks and responsibilities effectively among team members.
  • Facilitating staff development through training and evaluation programs.
  • Assisting in the recruitment and selection of security personnel.
  • Conducting investigations into incidents and customer feedback, ensuring accurate reporting.
  • Monitoring compliance with all relevant policies and procedures during shifts.
  • Collaborating with management as needed.
  • Possessing a valid driver's license is essential.
  • Performing additional duties as required.

PERFORMANCE STANDARDS

  • Exhibiting strong management skills in enhancing security operations.
  • Maintaining positive working relationships with all staff members.
  • Demonstrating effective oral and written communication abilities.
  • Exhibiting advanced customer service and problem-solving capabilities.
  • Engaging with local law enforcement as necessary.
  • Understanding local gaming laws and regulations, along with internal company policies.
  • Familiarity with the Emergency Disaster Plan Manual is preferred.
  • Willingness to take overall responsibility for shift performance.

EDUCATIONAL REQUIREMENTS

  • A high school diploma or equivalent is required.
  • Two years of experience in security, law enforcement, or casino/hotel security is preferred.
  • Ability to obtain and maintain a valid gaming/racing license in Kentucky.

PHYSICAL REQUIREMENTS

The physical demands of this position include the ability to sit or stand for extended periods, walk, use hands for various tasks, and lift up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. The work environment may be moderately loud, and employees will be required to navigate various areas of the facility.