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Retail Sales Associate

2 months ago

Huntington Beach, California, United States Express MSO LLC Full time
Job Overview

Express MSO LLC is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service
    • Provide a high level of customer service, including greeting, assisting, and thanking customers in a professional and courteous manner.
    • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
    • Restock shelves and maintain inventory levels to ensure a well-stocked store.
  • Sales and Merchandising
    • Meet or exceed sales goals by promoting products, suggesting sales, and providing excellent customer service.
    • Build displays and maintain visual merchandising standards to promote sales and drive customer engagement.
  • Operations
    • Operate a cash register and process transactions accurately and efficiently.
    • Count and reconcile cash and credit card transactions at the end of each shift.
Requirements
  • Mathematical Skills
    • Ability to count, add, subtract, copy, and record figures accurately.
  • Communication Skills
    • Excellent written and verbal communication skills to interact with customers, colleagues, and management.
  • Interpersonal Skills
    • Ability to work effectively with others to achieve sales goals and maintain a positive store environment.
  • Problem-Solving Skills
    • Ability to identify and resolve routine problems and situations that require a decision.