Front End Operations Lead

4 days ago


Wilmington, Delaware, United States Food Lion Full time
About the Role

We are looking for a talented Front End Operations Lead to join our team at Food Lion. In this role, you will be responsible for managing all Front End operations, including Service Center, Self-Checkout, and Food Lion To-Go (if applicable).

Key Responsibilities

• Oversee the daily operations of the Front End, ensuring that all tasks are completed efficiently and effectively

• Hire, train, and develop associates to meet department needs

• Conduct regular performance reviews and provide coaching and feedback to improve performance

• Develop and implement strategies to improve customer satisfaction and increase sales

• Collaborate with other departments to ensure seamless execution of store operations

• Maintain accurate records and reports, as required by company policies and procedures

Requirements

• A high school graduate or equivalent preferred

• 2+ years of retail management experience

• Strong understanding of store operations and merchandising techniques preferred

• Excellent interpersonal, organizational, communication, and customer service skills

• Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances

• Salary: $60,000 - $70,000 per year, depending on experience.

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