Front End Operations Lead
4 days ago
We are looking for a talented Front End Operations Lead to join our team at Food Lion. In this role, you will be responsible for managing all Front End operations, including Service Center, Self-Checkout, and Food Lion To-Go (if applicable).
Key Responsibilities
• Oversee the daily operations of the Front End, ensuring that all tasks are completed efficiently and effectively
• Hire, train, and develop associates to meet department needs
• Conduct regular performance reviews and provide coaching and feedback to improve performance
• Develop and implement strategies to improve customer satisfaction and increase sales
• Collaborate with other departments to ensure seamless execution of store operations
• Maintain accurate records and reports, as required by company policies and procedures
Requirements
• A high school graduate or equivalent preferred
• 2+ years of retail management experience
• Strong understanding of store operations and merchandising techniques preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances
• Salary: $60,000 - $70,000 per year, depending on experience.
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