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Business Operations Specialist

2 months ago

Harrisburg, Pennsylvania, United States LingaTech Full time
Job Title: Business Operations Specialist

LingaTech is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our organization, you will play a critical role in providing analytical and project management support to drive business growth and improvement.

Key Responsibilities:
  • Determine and document requirements for diagnosis-level reporting
  • Follow current process and continuously improve data reporting based on quality standards
  • Provide expertise for defining functional architecture and infrastructure, using LEAN principles
  • Lead analyst in the oversight and tracking of data requests by using the existing data governance structure
  • Lead analyst in the design of SOP and process flow diagrams for effective cross-training and knowledge transfer
  • Provide succinct analysis in addition to providing data charts and graphs
  • Support the Program Development and Innovation section on special studies and research
  • Provide innovative ways to use existing data to improve program outcomes and efficiencies, including predictive analytics and business intelligence
  • Collaborate and build relations with program and policy staff
  • Assist in the development and support of monitoring the program performances
  • Participate and recommend specifications for new program performance measures
  • Assist in the development and data dashboards and other data visualizations
  • Maintain project documentation and work plans
  • Create executive level reports and presentations
Requirements:
  • Bachelor's Degree
  • 4 years of experience with data collection, preparation, validation and distribution
  • 4 years of applied data analytical skills
  • 4 years of experience with extraction of data from various data sources and warehouses
  • 4 years of experience with data visualization tools (such as Power BI or Tableau)
  • 4 years of proficiency in Microsoft office suite, including Access, Excel, power point and word
  • 2 years of experience creating executive level presentations
  • 2 years of proven ability to lead a team and successfully complete assignments
  • Healthcare industry experience, preferably with a health plan, a pharmacy, or health tech environment
  • Working knowledge of healthcare operations to include: enrollment, claims, customer service and appeals
Preferred Skills:
  • Experience in Healthcare Quality measures, utilization studies, and Healthcare analytics
  • Proficiency in SAS
  • Working knowledge of Medicaid and Medicare