Restaurant Shift Manager

4 days ago


Memphis, Tennessee, United States Jimmy John Full time

Job Summary:

As a Shift Manager at Jimmy John's, you will be responsible for overseeing the daily operations of our restaurant, including managing a staff of approximately 3 to 15 employees. You will be responsible for assigning, overseeing, and evaluating work, as well as recommending promotions, transfers, or terminations based on performance.

Key Responsibilities:

  • Leadership and Management: Provide on-the-job training for new employees, delegate tasks, and ensure a minimum loss from waste or theft.
  • Customer Service: Assist in the supervision of the preparation, sales, and service of food, ensuring every customer receives world-class customer service.
  • Operations: Forecast food items, estimate consumption, and supervise food preparation and service operations.
  • Administrative Tasks: Complete daily and weekly paperwork, manage cash drawers, and perform other related duties as required.

Requirements:

  • Communication: Ability to read, write, and communicate in English.
  • Leadership: Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
  • Problem-Solving: Ability to handle and resolve customer threats and issues, as well as employee issues.

About Jimmy John's:

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy John's.



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