Restaurant Shift Manager
4 days ago
Job Summary:
As a Shift Manager at Jimmy John's, you will be responsible for overseeing the daily operations of our restaurant, including managing a staff of approximately 3 to 15 employees. You will be responsible for assigning, overseeing, and evaluating work, as well as recommending promotions, transfers, or terminations based on performance.
Key Responsibilities:
- Leadership and Management: Provide on-the-job training for new employees, delegate tasks, and ensure a minimum loss from waste or theft.
- Customer Service: Assist in the supervision of the preparation, sales, and service of food, ensuring every customer receives world-class customer service.
- Operations: Forecast food items, estimate consumption, and supervise food preparation and service operations.
- Administrative Tasks: Complete daily and weekly paperwork, manage cash drawers, and perform other related duties as required.
Requirements:
- Communication: Ability to read, write, and communicate in English.
- Leadership: Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
- Problem-Solving: Ability to handle and resolve customer threats and issues, as well as employee issues.
About Jimmy John's:
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy John's.
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