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Facilities Operations Manager

2 months ago

Tempe, Arizona, United States Aramark Full time
Job Overview

Aramark is seeking a seasoned Facilities Operations Manager to lead our Integrated Facilities Management (IFM) team at a specific client location(s). As a key member of our operations team, you will be responsible for planning, administering, and directing all activities related to IFM, ensuring compliance with Aramark and client standards.

Key Responsibilities
  • Leadership and Management: Manage and direct frontline associates and vendors within a mid-large IFM operation, ensuring effective working relationships with other departments.
  • Compliance and Safety: Ensure compliance with all contract obligations, including site-level KPIs, SOWs, response times, and customer HS&E metrics. Demonstrate a relentless commitment to safety excellence and foster a culture of zero incidents.
  • Operational Efficiency: Drive operational efficiencies and labor/scheduling productivity to manage labor costs, supply costs, and inventories. Inspect operations to ensure high levels of execution and compliance.
  • Communication and Relationship Building: Establish and maintain effective communications and business relationships with client site-level leadership, participating in monthly and quarterly Client Business Reviews (CBRs).
  • Human Resources: Hire, train, develop, and manage the performance of frontline associates, ensuring high performance, optimal staffing, and employee engagement.
  • Technology and Equipment: Use EcoBPM CMMS system to support operations and manage/close out work orders within established Service Level Agreements (SLAs). Maintain and use capital equipment efficiently.
  • Regulatory Compliance: Ensure compliance with Aramark Facilities Management standards and programs, as well as all OSHA/other regulatory agency and local, state, and federal government regulations.
Requirements
  • Experience: At least 3-5 years of experience in a facilities management site-level leadership role and 3-5 years of experience managing hourly and salaried employees.
  • Education: Bachelor's degree preferred or equivalent experience.
  • Industry Knowledge: Previous experience in a business & industry, life sciences, or manufacturing environment is preferred.
  • Technical Skills: Working knowledge and experience with mechanical, electrical, and plumbing (MEP) O&M standards and procedures, as well as facility-related equipment such as boilers, chillers, generators, HVAC/R.
  • Certifications: Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is strongly preferred.