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Front Desk Associate

2 months ago

Garden City, Idaho, United States Scenthound Bosie, ID Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Front Desk Associate at Scenthound Bosie, ID. As a key member of our team, you will be responsible for selling memberships, providing exceptional customer service, and driving key performance indicators.

Key Responsibilities
  • Drive membership sales through health and wellness education and sales techniques
  • Develop membership leads and follow up with potential members to ensure a seamless customer experience
  • Manage cash drawer and perform daily cash handling tasks
  • Answer phone calls, schedule customer appointments, and manage customer profiles and records
  • Resolve customer concerns and retain memberships through effective communication and problem-solving skills
Requirements
  • Confidence in selling services and products, with a passion for sales and customer service
  • Ability to connect with customers and provide outstanding customer service, with a focus on canine and human relationships
  • Effective communication skills, both in person and on the phone, with the ability to learn and adapt to our products and services
  • Independently solve problems using Scenthound values and culture as a guide, with a focus on attention to detail and time-management
What We Offer
  • Competitive hourly base pay, plus tips and sales bonuses
  • Merit-based pay increases and opportunities for advancement
  • PTO after 6 months and holiday pay after 6 months
  • Complimentary service membership and a smoke-free work environment