E-Commerce Associate

2 weeks ago


Oakland, California, United States The Salvation Army Full time
About the Role

The Salvation Army is seeking an E-Commerce Associate to join our team. As an E-Commerce Associate, you will be responsible for selecting high-valued merchandise to sell on our e-commerce platform and supplying physical stores with a steady supply of collectible merchandise. You will also be responsible for testing items to confirm functionality or authenticity prior to posting, as well as assisting with photography of items for sale. Additionally, you will handle phone and emailing customer support in a timely manner and follow up on all orders with customers in real time. You will be expected to meet daily posting quotas and weekly and monthly sales targets determined by your supervisor.

Key Responsibilities
  • Select high-valued merchandise to sell on our e-commerce platform
  • Test items to confirm functionality or authenticity prior to posting
  • Assist with photography of items for sale
  • Handle phone and emailing customer support in a timely manner
  • Follow up on all orders with customers in real time
  • Meet daily posting quotas and weekly and monthly sales targets

Requirements
  • High School graduate or equivalent
  • Demonstrated competency in skill area as indicated by verifiable training and/or experience
  • Ability to read and write and to understand and follow both written and verbal instructions

Physical Demands
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
  • Ability to grasp, push, pull objects and move heavy objects such as household and office furniture, packages, and all other bulk items
  • Ability to lift up to 50 lbs

Schedule
  • Our stores operate 7 days per week
  • Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage


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