Nutrition Services Representative

6 days ago


Minneapolis Minnesota, United States Fairview Health Services Full time
Job Summary

Fairview Health Services is seeking a skilled Nutrition Services Representative to join our team. As a key member of our nutrition services staff, you will play a vital role in guiding patients through the room service process and communicating with hospital staff regarding diet order information.

Key Responsibilities
  • Take meal orders from patients in a call center environment
  • Demonstrate basic knowledge of nutrition and explain diet orders to patients or staff
  • Operate the room service system and effectively communicate diet orders to patients
  • Identify and resolve food choices for therapeutic diets and patient allergies
  • Provide excellent customer service and satisfy patients with acceptable alternative meal choices
Requirements
  • High school diploma or equivalent
  • 6 months of customer service experience
  • 6 months of office equipment and computer experience
Preferred Qualifications
  • College-level nutrition or hospitality-related coursework
  • Prior experience in a healthcare food service department
  • Previous experience working directly with patients to provide meal options
Desired Skills
  • Excellent customer service skills
  • Ability to communicate verbally and in writing
  • Attention to detail and critical thinking skills


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