Customer Service Experience Representative
4 days ago
Job Description
We are seeking an experienced Customer Service Representative to join our Domino's Pizza team As a CSR, you will be responsible for handling customer inquiries and resolving any issues that may arise.
Your Key Responsibilities
- Take customer calls and respond to emails in a timely and professional manner.
- Manage customer complaints and concerns, ensuring a positive resolution.
- Upsell and promote additional products and services as needed.
- Maintain accurate records and reports of customer interactions.
Requirements
- 1-2 years of experience in customer-facing roles.
- Excellent communication and conflict resolution skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Familiarity with customer relationship management software.
Benefits
We offer a competitive hourly rate ($14-$18) and opportunities for career advancement within the company.
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