Customer Service Experience Representative

4 days ago


Plattsburgh, New York, United States Domino's Pizza LLC Full time

Job Description

We are seeking an experienced Customer Service Representative to join our Domino's Pizza team As a CSR, you will be responsible for handling customer inquiries and resolving any issues that may arise.

Your Key Responsibilities

  • Take customer calls and respond to emails in a timely and professional manner.
  • Manage customer complaints and concerns, ensuring a positive resolution.
  • Upsell and promote additional products and services as needed.
  • Maintain accurate records and reports of customer interactions.

Requirements

  • 1-2 years of experience in customer-facing roles.
  • Excellent communication and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Familiarity with customer relationship management software.

Benefits

We offer a competitive hourly rate ($14-$18) and opportunities for career advancement within the company.



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