Customer Service Representative

3 days ago


Plattsburgh, New York, United States Touraid Travel, Inc. Full time

Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Touraid Travel, Inc. As a key member of our customer service team, you will be responsible for assisting clients with making payments and processing payments correctly.

Key Responsibilities:

  • Assist clients with making payments and processing payments accurately.
  • Audit and invoice bookings quickly and efficiently.
  • Respond to customer inquiries in a timely and accurate manner via phone, email, or chat.
  • Self-manage and complete daily and weekly tasks.
  • Manage database and customer information as assigned by Supervisor.

Benefits:

  • Competitive salary starting at $20 per hour and potential for year-end bonus.
  • Travel allowance, paid travel days, and deeply discounted travel agent fares.

This is an excellent opportunity for individuals who enjoy working in the travel industry and have strong customer service skills. If you are a team player with a positive attitude, we encourage you to apply for this role.



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