Automotive Service Representative

4 weeks ago


Naperville, Illinois, United States Delta Sonic Full time

Job Details

Description

Deliver Exceptional Customer Service

As a front-line representative of the Delta Sonic Team, you will be responsible for greeting all customers in a positive, enthusiastic, and professional manner while ensuring that each customer is educated on our products and services.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Transact customer purchases and maintain proper cash handling procedures
  • Follow all position-specific procedures and ensure the maintenance and cleanliness of shop premises
  • Cross-trained to work in the position of Oil Change Tech

Requirements:

  • Must be 18 years of age and a valid driver's license is preferred
  • Prior experience in automotive service writing, customer service, and/or sales is required
  • Excellent communication skills and a passion for providing great customer service
  • Unwavering honesty and integrity
  • Courteous and professional demeanor
  • A detail-oriented mindset
  • Must be a team player
  • Ability to work with a sense of urgency
  • Ability to stand, walk and bend for long periods of time
  • Ability to lift moderate amounts of weight
  • Willingness to work a flexible schedule

About Delta Sonic

Delta Sonic has been recognized nationally as a Top Place to Work, offering a positive work culture and outstanding opportunities for career growth.



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