Fitness Manager

6 days ago


Pasadena, California, United States Retro Fitness Full time
About the Role

We are seeking a highly motivated and experienced Fitness Manager to join our team at Retro Fitness. As a Fitness Manager, you will be responsible for ensuring that members receive the highest quality of service and facilities, as well as leading, motivating, and managing your team.

Key Responsibilities
  • Achieve desired personal training revenue, Set/Show/Close, and session burn goals.
  • Facilitate integration of Personal Training services into point-of-sale presentations to maximize the number of fitness assessments scheduled and packages sold.
  • Manage revenue generating activities, including but not limited to complimentary workouts, supplement booths, body fat tables, seminars, and workshops.
  • Manage client billing and programs.
  • Manage peak and non-peak training hours of business.
  • Manage small group and one-on-one training sessions.
  • Conduct new member fitness assessments.
  • Coordinate and work within club support functions of Fitness, Sales, Marketing, Accounting, Information Technology.
  • Resolve member complaints in an efficient and tactful manner following club procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members and employees.
  • Ensure the club meets brand standards for cleanliness, maintenance, safety, and security.
  • Ensure visible maintenance items are repaired promptly and proper signage is posted.
  • Track completion of opening/closing checklists, logs, and cleaning checklist.
  • Oversee expense goals by managing payroll and general and administrative expenses.
  • Keep current in knowledge of key competitors.
  • Perform brand excellence reviews.
  • Communicate and implement club policies and procedures to employees.
  • Achieve desired revenue goals in the following profit centers: Membership, Training, Retail & Merchandising.
  • Monitor flagged check-ins to increase revenue and reduce collections.
  • Ensure ongoing prospecting and generation of new prospective members.
  • Ensure that the staff has a high level of knowledge about the club's programs, facilities, and equipment.
  • Hold daily, weekly, and monthly meetings to train staff and maintain a high performing team.
  • Demonstrate an ability to increase revenue per member.
Requirements
  • 4-year college degree preferred or related business experience.
  • 3-5+ years management experience required.
  • 2+ years of sales experience required.
  • Nationally personal trainer certification is preferred.
  • AED/CPR certification is preferred.
Compensation

$40,000.00 per year

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof.

Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus.

We encourage you to consider joining us on this journey



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