Insurance Support Specialist

2 weeks ago


Gilbert, Arizona, United States State Farm Insurance Full time
Job Title: Agent's Assistant

At State Farm Insurance, we're seeking a highly skilled and customer-focused Agent's Assistant to join our team.

Key Responsibilities:
  • Provide exceptional customer service by answering inquiries, resolving issues, and processing policy changes.
  • Collaborate with team members to ensure efficient workflow and timely completion of tasks.
  • Maintain accurate and up-to-date customer records.
  • Handle incoming and outgoing calls professionally and courteously.
  • Assist in the preparation of insurance quotes and policy documents.
  • Process insurance claims and follow up on claim status.
  • Provide guidance and support to customers in selecting appropriate insurance coverage.
  • Stay updated on insurance products, industry trends, and regulations.
  • Assist in organizing and coordinating customer events and promotional activities.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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