Customer Service Representative

2 weeks ago


Macungie, Pennsylvania, United States Pratt Industries Full time
Job Title: Customer Service Representative

At Pratt Industries, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Provide timely and effective communication to customers regarding their orders and shipments.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless order fulfillment and delivery.
  • Maintain accurate records and reports to track customer interactions and order status.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application today.



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