Banquet Operations Manager

4 weeks ago


South Bend, Indiana, United States Tetherow Resort Full time
Key Responsibilities

The ideal candidate will lead banquet and catering front-of-house operations, ensuring the successful execution of all events held at the resort.

Key responsibilities include:

  • Leading the events team to consistently meet or exceed service and product quality standards
  • Attending banquet event order (BEO) meetings and Food & Beverage meetings as requested
  • Managing cost controls and developing strategies to increase the department's financial performance
  • Partnering with the sales and events team to ensure the success of banquet and catering events
  • Ensuring the quality and timeliness of all food items, as well as providing knowledge of wine and spirits in an elegantly appointed environment
  • Completing administrative duties, including scheduling, payroll management, inventory, event deliveries, ordering, equipment oversight, etc.
  • Overseeing the recruitment, training, development, and career progression of events team members and managing retention efforts
  • Representing Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to members and guests
Requirements

The successful candidate will possess:

  • Multi-year experience successfully managing banquet and catering front-of-house operations, ideally in a resort environment
  • Proven leadership skills and the ability to motivate and develop all team members
  • A passion for service excellence and the ability to thrive in a fast-paced, continually changing environment
  • Excellent communication and interpersonal skills, capable of building strong relationships with Club members, guests, team members, and vendors
  • Knowledge of food and beverage standards and a love of working in hospitality
  • Superior knowledge of banquet space planning and organization and a stellar attention to detail
  • A current Food Handlers permit and OLCC Server's Permit
  • A flexible schedule, including evenings, weekends, and holidays
Benefits

Tetherow Resort offers a range of benefits, including:

  • Medical, dental, and vision insurance + voluntary benefit offerings
  • A 401(k) plan with Company match
  • Paid time off
  • Golf privileges
  • Resort discounts


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