Banquet Operations Manager
4 weeks ago
The ideal candidate will lead banquet and catering front-of-house operations, ensuring the successful execution of all events held at the resort.
Key responsibilities include:
- Leading the events team to consistently meet or exceed service and product quality standards
- Attending banquet event order (BEO) meetings and Food & Beverage meetings as requested
- Managing cost controls and developing strategies to increase the department's financial performance
- Partnering with the sales and events team to ensure the success of banquet and catering events
- Ensuring the quality and timeliness of all food items, as well as providing knowledge of wine and spirits in an elegantly appointed environment
- Completing administrative duties, including scheduling, payroll management, inventory, event deliveries, ordering, equipment oversight, etc.
- Overseeing the recruitment, training, development, and career progression of events team members and managing retention efforts
- Representing Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to members and guests
The successful candidate will possess:
- Multi-year experience successfully managing banquet and catering front-of-house operations, ideally in a resort environment
- Proven leadership skills and the ability to motivate and develop all team members
- A passion for service excellence and the ability to thrive in a fast-paced, continually changing environment
- Excellent communication and interpersonal skills, capable of building strong relationships with Club members, guests, team members, and vendors
- Knowledge of food and beverage standards and a love of working in hospitality
- Superior knowledge of banquet space planning and organization and a stellar attention to detail
- A current Food Handlers permit and OLCC Server's Permit
- A flexible schedule, including evenings, weekends, and holidays
Tetherow Resort offers a range of benefits, including:
- Medical, dental, and vision insurance + voluntary benefit offerings
- A 401(k) plan with Company match
- Paid time off
- Golf privileges
- Resort discounts
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