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Restaurant Operations Manager

1 month ago

Valdosta, Georgia, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to be the first choice for our guests and employees. As an Assistant Manager, you will play a crucial role in achieving this goal by assisting the General Manager in executing the restaurant plan, driving sales and profits, and providing exceptional guest and team service.

Key Responsibilities
  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating concerns or recommendations with the restaurant, employees, or guests to the General Manager
  • Assisting with interviewing and hiring the right team members
  • Ensuring policy and procedures are being followed on shifts
  • Training team members on operations, company policies, and procedures, as well as guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to team members on their performance
  • Helping ensure the restaurant is a safe, clean, and fun environment for employees and guests
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Food Safety Certified
  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well-trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Checkers & Rally's Benefits & Rewards: We offer comprehensive benefits such as Medical and Dental Plans, as well as recognition programs including bonuses