Personal Banker I- Retail

4 days ago


Los Lunas, New Mexico, United States BOK Financial Full time
Job Summary

The Personal Banker I is a key role in delivering exceptional client experiences and building long-term relationships with clients. This position requires a strong understanding of consumer financial products and services, as well as excellent verbal and written communication skills. The ideal candidate will be able to assess client needs, offer relevant solutions, and provide a high level of customer service.

Key Responsibilities

* Deliver exceptional client experiences through consultative conversations and product recommendations
* Open a range of retail products, including loan products, for new and existing clients
* Educate clients on bank services that provide additional convenience, such as online banking and mobile deposit capabilities
* Resolve client problems and ensure high levels of client satisfaction
* Provide teller transactions and seek opportunities to deepen client relationships
* Comply with internal control, audit, security, and compliance policies and procedures

Requirements

* High school diploma or equivalent required; college degree a plus
* Minimum 1+ years of sales or customer service experience
* Working knowledge of consumer financial products and services
* Excellent verbal and written communication skills
* Problem-solving and conflict resolution skills
* Ability to follow established standards and use judgment to determine when to escalate

About BOK Financial

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long-term careers of employees. With passion, skill, and partnership, you can make an impact on the success of the bank, customers, and your own career. Apply today and take the first step towards your next career opportunity.
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