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General Manager Assistant

2 months ago

Doral, Florida, United States Anatomy Full time
Job Summary

We are seeking a highly skilled and experienced General Manager Assistant to join our team at Anatomy. As a key member of our leadership team, you will be responsible for assisting the General Manager in leading the club and driving business results.

Key Responsibilities
  • Assist the General Manager in leading the club and driving business results
  • Act as General Manager when the General Manager is out of the club
  • Assist the General Manager with all club operations and member experience
  • Ensure company standards are kept and exceeded
  • Handle member issues as needed
  • Assist the General Manager with club emergencies
  • Communicate with the General Manager regarding any issues or needs of the club
  • Provide membership services as needed
  • Staff, manage and develop teams to ensure all duties are carried out properly
  • Ensure all staff is groomed neatly and report any issues to the appropriate manager
  • Complete and file HR paperwork
  • Coach and mentor employees
  • Process club/hourly payroll
  • Assist the General Manager with ordering of club supplies
  • Order food and beverage products that are stocked at the front desk for sale
  • Manage retail space to ensure it is maintained to Anatomy standards
  • Ensure all equipment and appliances are in good working order and proactively maintained
  • Have a working knowledge of major fitness equipment, appliances and systems used in the operation of Anatomy
  • Be able to conduct basic troubleshooting on major equipment, appliance and systems
  • Continually be on the lookout for opportunities to enhance club operations and systems
  • Liaison with Facilities manager and oversee his work to ensure the club is up to Anatomy standards
  • Conduct daily walkthrough club inspections
  • Ensure daily adherence to housekeeping standards throughout the club
Requirements
  • At least 2-3 years of progressive management experience supervising teams with measurable outcomes of employee development and promotion
  • A combination of fitness/retail/hospitality and/or operations industry experience, requiring high execution in both operations and service, with focus on high team member and/or customer turnover
  • Phenomenal communication skills, oral and written, with heavy emphasis on listening
  • Bachelor's Degree