Sales Coordinator

2 days ago

Waterford, Connecticut, United States Trexon Full time
Job Title: Sales Coordinator

Hydro Group Systems Inc, a Trexon company, is a leading manufacturer of custom cables, harnesses, electro-mechanical assemblies, and industrial panels. We offer a comprehensive suite of services from design to selection of components, manufacturing, documentation, and testing of custom interconnect products.

Our differentiator in this competitive business is our commitment to engineering support. We provide years of technical and manufacturing engineering experience, coupled with a passion for helping customers achieve their goals.

Why choose HGS Inc? We consistently meet the high standards of our customers, delivering 100% on-time deliveries, flexible inventory control programs, continuous improvement, and aggressive pricing.

Job Summary

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. As a Sales Coordinator, you will support our business in the US, focusing on Aerospace & Defense (A&D), Oil & Gas, and Renewable tier 1 customers.

Your responsibilities will include assisting the sales team in managing schedules, coordinating meetings and events, and following up with customers to ensure satisfaction. The ideal candidate will be a self-starter with excellent communication skills and a strong ability to multitask.

Key Responsibilities
  • Receive and acknowledge customer enquiries and accurately record their requirements.
  • Cost estimating, prepare and submit quotations.
  • Liaise with production and engineering departments to complete proposals and orders.
  • Assist the sales team in preparing quotations, proposals, and sales presentations.
  • Adhere to the quotation follow-up processes to achieve maximum conversion rates from quotations to orders.
  • Prime contact for nominated accounts/market territories.
  • Assist in bid preparation and complex tender submissions.
  • Assist in business forecasting.
  • Management reporting.
  • Hosting customer visits, attending exhibitions.
  • Assist in the management of priorities within the sales team.
  • Ensure the proper administration of the sales enquiry process.
  • Provide clear and consistent summary performance reports regarding enquiry and quote progress and outcome.
  • Respond to complaints from customers and give after-sales support when requested.
  • Inform clients of unforeseen delays or problems.
  • Monitor the team's progress, identify shortcomings, and propose improvements.
  • Maintain Group management behaviors practices and equal opportunity policy.
  • Comply with any environmental responsibilities as identified by the Group and communicated by your line manager that are relevant within your department.

Other responsibilities, initiatives, and ad-hoc projects as required.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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