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Security Escort

2 months ago

St Louis, Missouri, United States ServiceSource Full time
Job Summary

This position is responsible for ensuring operational security at National Geospatial-Intelligence Agency (NGA) West. The successful candidate will escort and monitor visitors, while ensuring classified information is not accessible or visible to unauthorized personnel. The role requires effective customer service and achieving customer satisfaction by delivering services in a professional, courteous, and timely manner for the NGA West Base Operations Support Contract.

Primary Duties
  • Alert NGA Security Police in the event of a disaster, including fire or unauthorized persons, and participate in crisis support.
  • Escort visitors and authorized personnel, ensuring uncleared personnel are monitored, have no exposure to classified data, and comply with security regulations. Check security badges to verify security clearances and may be assigned as an attendant at an access entry point to ensure only personnel with the proper clearance enter and exit assigned areas.
  • Provide excellent customer service to all persons at the site.
  • Escorts working inside SCIF areas will be required to arrive 30 minutes prior to the start time of the escorting assignment.
Additional Responsibilities
  • Enforce and monitor any policy changes.
  • Contact appropriate personnel to resolve issues.
  • Perform general administrative tasks, such as recording time on time sheets, leave requests, etc.
  • Practice good safety habits and possess familiarity with NGA and ServiceSource safety policy.
  • Circulate among visitors, patrons, or employees to preserve order and protect security.
  • Warn persons of rule infractions or violations and report infractions or violations to supervisor.
  • Adhere to contract-mandated dress code and provide excellent customer service to all persons at the site.
  • Maintain NGA site access by completing all NGA required trainings and briefing on time.
  • If physically capable, may be assigned to grounds team.
  • Perform other related responsibilities as assigned.
Qualifications
  • A high school diploma or state-certified equivalent is required.
  • Ability to obtain and maintain NGA site access by successfully passing HSPD-12 background check required.
  • Previous security experience preferred.
  • Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph preferred.
Knowledge, Skills, and Abilities
  • Familiarity with safety policies, including the Disaster Control Plan, DOD and NGA physical security policies, registry policies, and NGA badging system.
  • Ability to work with people internally and externally at all levels of an organization.
  • Proficient typing skills.
  • Proficiency in Microsoft Office skills, with the ability to become familiar with corporate-specific programs and software.
  • Excellent oral/verbal communication skills.
  • Detail-oriented and able to carry out work with the highest levels of accuracy.
  • Must possess and demonstrate excellent time management skills.
  • Candidate must be flexible and adaptable, as they may be rotated based on contract need.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.