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Audio/Video Service Technician

2 months ago

Columbus, Ohio, United States Ctl Engineering Full time
About the Role

We are seeking a skilled Audio/Video Service Technician to join our team at Ctl Engineering. As a key member of our team, you will play a crucial role in the planning and installation of cutting-edge AV and low voltage system solutions for our regional clients.

Key Responsibilities
  • Run day-to-day operations on the job site, including programming CCTV, Access Control, and Security Systems for corporations, educational facilities, museums, municipalities, and houses of worship.
  • Work independently under the direction of a Department Manager and manage up to 3 other technicians on the job site.
  • Troubleshoot systems that are not working correctly and provide necessary repairs to correct the deficiency.
  • Terminate and install devices, headend, and program various access control, CCTV, and security systems.
Requirements
  • Strong knowledge and experience servicing surveillance systems, including IP and analog.
  • Knowledge and experience with Software House, AMAG, and other access control systems is strongly preferred.
  • Strong customer service skills and past customer service experience.
  • Good communication skills, both verbally and in writing.
  • Experience and skills in sales.
  • Ability to problem-solve.
  • Must be reliable, on time, a team player, quality-minded, and detail-oriented.
Qualifications
  • 5+ years of experience in the low voltage, AV, security, access control, intrusion, and surveillance industries.
  • 2-4-year technical degree or vocational certification is preferred.
Benefits

Ctl Engineering offers a competitive compensation and benefits package, including medical, life, and disability insurance, paid time off, an award-winning ESOP, and a 401K plan.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.