Retail Sales Associate

1 week ago


Ft Washington, Maryland, United States Ross Stores, Inc. Full time
Job Summary:

The Retail Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our company, interacting with customers, answering questions, and providing assistance with purchases.

Key Responsibilities:

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
• Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
• Process transactions accurately and efficiently, handling cash, credit card, and check payments.
• Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
• Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
• Collaborate with colleagues to achieve sales goals and meet customer needs.

Requirements:

• High school diploma or equivalent required.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to lift up to 25 pounds and stand for long periods of time.
• Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer:

• Competitive hourly wage and opportunities for advancement.
• Comprehensive training program to ensure success in the role.
• A dynamic and supportive work environment with opportunities for growth and development.
• Discounts on merchandise and other benefits.

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