Customer Service Associate

2 weeks ago


Florence, Kentucky, United States Tom Gill Chevrolet Full time

Position Title: Customer Experience Representative

Reporting To: Customer Experience Manager

Compensation: Competitive hourly wage

Work Schedule: Flexible hours with rotating Saturdays

Experience Required: Previous experience in customer service is preferred

Overview:

  • Greets customers with a friendly and welcoming demeanor
  • Assists customers and guides them to the right personnel
  • Stays informed about dealership operations and upcoming events
  • Manages incoming calls and messages in a professional manner
  • Maintains a polished appearance and professional conduct
  • Accurately processes cash transactions
  • Upholds company values consistently

Qualifications:

  • Strong problem-solving abilities
  • Effective communication skills
  • Basic computer proficiency

Work Environment:
A dynamic office setting.

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