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Quality Assurance Business Analyst

2 months ago

Columbus, Ohio, United States Illumynt Full time
Job Overview

Salary Range: $45,000 - $55,000

Position Summary:
This position is responsible for leading and facilitating reviews of test plans and cases with team members. The role includes evaluating, documenting, executing, and reporting on manual tests and their outcomes. Support, training, and documentation will be provided as necessary.

Key Responsibilities:

• Develop comprehensive test plans and oversee User Acceptance Testing (UAT).

• Define test objectives, plan activities to achieve those objectives, and monitor progress.

• Identify, isolate, and drive resolution of defects before production release.

• Ensure successful completion and documentation of system tests, resolving all identified issues.

• Collaborate actively with developers, business partners, project managers, and other subject matter experts across various teams.

• Provide assistance for system-related inquiries and requests to support daily business operations.

• Consult with IT and business stakeholders on specifications for product functionality and calculations.

• Utilize existing tools and recommend new ones for requirements gathering and testing.

• Collect, analyze, and report data to management to support decisions on specific business performance issues.

Qualifications:

• Minimum of 2 years of relevant QA technical experience.

• Strong critical thinking skills for interpreting business requirements and creating testing requirements/test cases.

• Experience in Reverse Logistics or IT Asset Disposition (ITAD), or within an Original Equipment Manufacturer (OEM).

• Excellent analytical, problem-solving, and organizational skills.

• Strong verbal and written communication skills, with the ability to tailor messages to different audiences.

• Ability to work independently and meet deadlines effectively.

• Strong communication skills to ensure transparency with team members and management.

• Familiarity with the Software Development Lifecycle.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Word, PowerPoint, Excel, and other business technologies.

• Experience with Azure DevOps, Jira, or similar products.

• A strategic, creative, and innovative team player with the ability to think outside the box regarding talent attraction and performance evaluation.

• Strong attention to detail and analytical/problem-solving capabilities.

• Proven communication, interpersonal, and consultative skills, with the ability to collaborate and build strong partnerships across functional areas and organizational levels.

• Commitment to a solid work ethic and dedication in executing responsibilities.

• Knowledge of progressive HR techniques and strategies.

• Strong project management skills, ensuring project quality expectations are met within scheduled commitments.

• Ability to handle highly confidential and sensitive data in collaboration with senior management.

Core Competencies:

• Business Acumen: Understands the business implications of decisions; conducts cost-benefit analyses; demonstrates knowledge of market and competition; aligns work with strategic goals.

• Change Management: Develops actionable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; monitors transitions and evaluates results.

• Diversity Commitment: Demonstrates knowledge of EEO policies; respects and is sensitive to cultural differences; promotes a diverse workforce.

• Judgment: Makes timely decisions; includes appropriate stakeholders in the decision-making process; exhibits sound judgment.

• Project Management: Develops project plans; coordinates projects; communicates changes and progress; ensures projects are completed on time and within budget.

• Leadership: Inspires respect and trust; reacts well under pressure; motivates others to perform at their best.

illumynt is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.