Strategic Project Director

4 weeks ago


Chicago, Illinois, United States Waystar Full time

About This Role

The Strategic Project Manager is a key member of our team, responsible for the successful implementation of Waystar solutions. This role involves leading the team and the client project team through the sales transition to implementation, production, and the transition of the solution and client to the Waystar Enterprise Support Team.

Key Responsibilities

  • Oversee and manage all aspects of project implementation, including product solutions and associated revenue.
  • Understand and support the client project success criteria and goals.
  • Define and communicate project plan updates to the Waystar team and client project manager.
  • Manage project status, issue list, and risk management reporting.
  • Act as primary contact to the client for project and milestone issues.
  • Coordinate Waystar project team resources and deliverables.
  • Deliver monthly internal project status report outs.
  • Coordinate monthly strategic review sessions with client and Waystar leadership.
  • Document client set-up information and specifics for the Transition Document.
  • Perform other duties and/or projects as assigned by management within the area of responsibility.

About Waystar

Waystar is a leading healthcare payments platform that helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Our platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials.

What We Offer

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups


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